Learn all about how you can use SmartHub to monitor your account.
SmartHub is Union Rural Electric Co-op’s free online bill payment system which allows you to report a power outage, receive outage notifications, and monitor your energy usage. If you are new to paying your bill online, you will need to create a SmartHub account. However, it’s super easy, and if you run into any issues, our friendly staff will gladly assist you.
If you were already using E-bill on our website, you will not have to create a new account. You will however notice more features available to you, upon signing on to your account.
Our goal is to provide you with account access on demand for your mobile devices, tablets, & computers to save you time in your busy life.
• Provides 24-hour access to account(s)
• Sends e-mail notifications when a new electric bill is generated
• Special Alerts including Power Outages and Peak Alerts (you can enroll in text notifications, meaning we’ll send you a text!)
CLICK HERE to learn more about setting up your notifications You can sign up for notifications that include:
- your bill is available
- payment is due
- payment confirmation
- delinquent notice
- credit card expired
- power outage
• Allows you to pay electronically using Visa, MasterCard, American Express, or an electronic check transaction.
• Displays payment posting in real time.
• Provides current and historical billing information and payment history.
• Outlines daily, monthly, and annual energy usage in graphs.
• Includes a free app for your smartphone or tablet. Download it by searching for “SmartHub” on either the Apple Store or Android Market. Once the app is open, type in “Union Rural Electric Cooperative” as the provider. (The login information is the same for both the web and mobile app.)
• Allows you to enroll in Paperless Billing.
• Multiple accounts can pay with a single payment.
• Provides an easy way to report a power outage. This feature works especially well for members with multiple accounts.
For help or more information, call Member Services at 1-800-642-1826 any time between 7:30 a.m. and 4 p.m., Monday – Friday.
Best of all - it's SAFE & SECURE!
SmartHub provides a safe and secure environment for bill payments and transactions between URE and your financial institution.